[toggle title="Can children use Bionette?" class=" " active="1"]Yes, children 6 years and older can use Bionette. Parental supervision is recommended for children as you should not look directly at the light source.[/toggle]

[toggle title="Can I share my Bionette?" class=" " active="1"]For sanitary reasons we recommend that everyone uses their own Bionette and does not share with other people.[/toggle]

[toggle title="Do you have studies that show the effectiveness of Bionette?" class=" " active="1"]There are many studies showing the effectiveness of Phototherapy in clinical studies.[/toggle]

[toggle title="Does Bionette conform to Malaysia Medical Device Regulation Authority??" class=" " active="1"]Bionette is a Class 2 licensed medical device registered with MDA license.[/toggle]

[toggle title="How do I change the batteries?" class=" " active="1"]On the base of the Bionette you will see a CE followed by a number and an arrow. If you lift the end where the arrow is, the battery compartment will pop out and you can place the new batteries in. The battery compartment is quite stiff and the first time you have to change the batteries you may have to lift with some force. After the initial change of the batteries the compartment will be easier to open.[/toggle]

[toggle title="How do I clean my Bionette?" class=" " active="1"]You can clean your Bionette simply by using an alcohol swab.[/toggle]

[toggle title="How do I shut my Bionette off once I turn it on?" class=" " active="1"]Bionette works on a timer. Once you turn the lights on, there is no way to shut them off. You will have to wait until the timer is complete and the unit will shut off automatically.[/toggle]

[toggle title="How long does a treatment last?" class=" " active="1"]A treatment lasts 4.5 minutes.[/toggle]

[toggle title="Is Red light harmful?" class=" " active="1"]Red light is not harmful. Research has identified it as beneficial for treating a variety of medical conditions. You should not look directly at the light source. Take a look at the science!.[/toggle]

[toggle title="Is there a warranty on Bionette?" class=" " active="1"]Yes Bionette has a 2 year warranty.[/toggle]

[toggle title="My Bionette is flashing and I don’t know why." class=" " active="1"]If the light is flashing, means the batteries are too weak to stay on. Please change the batteries.[/toggle]

[toggle title="My Bionette won’t light up, why?" class=" " active="1"]The batteries may need to be replaced or they have been placed incorrectly into the unit. If changing the batteries does not resolve the problem the unit may be faulty or the light source may be broken (was the unit dropped?)[/toggle]

[toggle title="The prongs have plastic covers on them, do I need to leave the covers on or remove them?" class=" " active="1"]The plastic tubes should remain on the prongs for protection of the light source and also for comfort[/toggle]

[toggle title="What are the side effects of Bionette?" class=" " active="1"]Bionette has no known side effects.[/toggle]

[toggle title="What is the wave length of the light?" class=" " active="1"]Bionette Narrow band 630 nm light.[/toggle]

[toggle title="What type of batteries does Bionette use?" class=" " active="1"]Bionette uses 2 lithium CR2032 (3V) batteries[/toggle]

[toggle title="What type of light source does Bionette use?" class=" " active="1"]Bionette uses LED lights[/toggle]

[toggle title="Does Bionette conform to Malaysia Medical Device Regulation Authority??" class=" " active="1"]Bionette is a Class 2 licensed medical device registered with MDA license.[/toggle]